We offer 100% Money Back Guarantee but only for issues with regard to authenticity. Only counterfeit claims by a credible store manager or supervisor of the boutique carrying the same brand of merchandise will be honored for a full refund. You will have 14 days to return the product and it must be returned in the same condition that it was bought. Otherwise, all sales are final.
We do NOT offer returns simply because you do not like the product you purchased. As with any other product which you buy online, it is your responsibility as a customer to do a "due diligence" on whether or not the product will suit you prior to purchasing.
If you received a wrong product, please do not open the plastic seal (for products with plastic seal). You must inform us within 3 business days of receiving your order by sending us a text message at 0917 866-8388 or 0922 866-8388.
If you received a defective product, please send us a text message stating the defect at 0917 866-8388 or 0922 866-8388 within 3 business days of receiving your order.